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Last updated 22 October 2026

Terms of service

Terms for Milo’s free tools, Founding Access and monthly plans when available. Please save a copy before purchasing.

Who we are

Milo is provided by MILOJOBS LTD, company 17457533, incorporated in England and Wales. Our business contact address is 66 Paul Street, London, EC2A 4NA, United Kingdom. Questions: support@milojobs.com.

Free tools

A verified free account includes 3 sponsorship assessments and 1 Sponsorship Pitch Kit per UTC day. No card required. Separate daily allowances also include 3 employer sponsor lookups and 1 CV wording check. These do not use your assessment or Pitch Kit allowance. The daily allowance resets at midnight UTC and does not roll over. No payment card is required. The checkers review register records and supplied text; they do not guarantee sponsorship, visa eligibility, an ATS result, an interview or a job.

The homepage example uses a recently fetched real UK vacancy, a source link and the register evidence available at the time of assessment. It can be viewed without an account and is separate from your daily tool allowance. If the source is unavailable or too old, no current example is shown. Free tool access does not open the private workspace.

Sponsorship Evidence and Pitch Kit

A verified free account can use 3 sponsorship assessments and 1 Sponsorship Pitch Kit per UTC day. Eligible founding accounts and the proposed Plus and Pro plans receive 500 assessments and 50 Pitch Kits per UTC day, subject to fair use and short-term service capacity. These are separate from the existing sponsor lookup and CV wording allowances. Failed requests and safe retries are handled by the service; do not purchase again to resolve a temporary service error.

High, Medium and Low are evidence bands, not calibrated probabilities or a promise that an employer will sponsor you. An unresolved occupation, salary rule, employer identity or candidate fact can prevent an assessment. A licence does not establish willingness, employer size does not establish licence eligibility, and an advertised role does not prove a sponsored hire occurred. Check the displayed dates and original sources.

The Pitch Kit uses the information you supply and linked government guidance to prepare an employer discussion aid, CV outline and conversation scripts. It does not verify your qualifications, choose a visa route for you or replace regulated immigration advice. Review all text before sharing it. Based on public data and published rules. Not immigration advice.

Sponsorship Reality Tracker

Personal outcome tracking remains in the private workspace. Outcome comparisons use your own records, with sample sizes and unknown outcomes shown. They do not establish that changing a CV or using Milo caused a reply, offer or sponsorship. Employer-level shared reports and recruitment-agency data products are not available in this release. Interview practice and additional countries are outside the initial UK launch promise.

Monthly subscriptions

The proposed monthly plans are Free (£0 / US$0), Plus (£15 GBP / US$20 USD) and Pro (£25 GBP / US$33 USD). Paid plans renew monthly until cancelled. Prices are the total Milo charges in the selected currency; your bank may charge its own conversion or transaction fees. Monthly checkout is not yet open. A proposed feature, price page or account creation does not create a subscription.

When checkout opens, you will see the recurring price and selected plan before authorising payment. Your billing portal shows your subscription, invoices and the next billing date. Cancel future renewal through Account and data and the Stripe Customer Portal. Cancellation normally takes effect at the end of the current paid period, as shown before confirmation. Contact support@milojobs.com if you cannot use the portal.

A new monthly subscriber may cancel and request a full refund within 14 days of the initial subscription purchase, including after using the service. We do not ask you to waive this initial refund promise. Later renewals are not automatically refunded for a change of mind, without limiting statutory rights. The refund policy explains how to request help. Cancelling renewal and requesting a refund are different actions.

Failed or disputed payments may suspend paid features. Reconciliation can take time; do not pay again to resolve a missing plan. A browser redirect or card authorisation alone is not verified access. We do not upgrade or subscribe an existing founding buyer automatically.

Monthly allowances and feature availability

For the additional employer lookup and CV wording tools, Free includes 3 sponsor checks and 1 CV check per UTC day. Plus includes up to 500 sponsor checks and 10 CV checks per UTC day. Pro includes up to 500 sponsor checks and 100 CV checks per UTC day. These explicit fair-use caps replace an unqualified “unlimited” checker promise. Daily allowances reset at midnight UTC and do not roll over. Short-term request and service capacity limits may temporarily restrict use.

The full plan comparison labels current and private-testing features, including tracker insights and CV-version allowances. Employer watches are limited to 25 per account on all plans. Email watch alerts and job digests are not active. Interview practice and additional countries are outside the initial UK launch promise. Private testing is not a guarantee of general availability.

Before launch, proposed features may change following testing. Existing subscribers keep their agreed price until we provide at least 30 days’ notice of a future change. We will explain material plan changes and cancellation options before they take effect. Existing founding purchases retain their original terms and three months from activation; they receive Pro-level access during that period when included features are released, without automatic renewal.

Your founding purchase

The waiting-list purchase page has closed. The following founding terms continue to apply to existing purchases; this change does not reduce their benefits or start their access period.

Founding Access is limited to the first 50 paid customers, counted by the distinct email supplied when starting checkout. A place is confirmed only after successful payment. Unpaid checkouts may temporarily hold a place; paid places are not offered again after cancellation or refund.

The offer introduced on 23 September 2026 was priced at £20 GBP or US$30 USD, paid once. There is no automatic renewal. Select one currency; do not buy both. The displayed amount is the total we charge. Your bank may apply conversion or other fees. Earlier purchases, including the £25 GBP offer, retain their original price and agreed terms. An earlier checkout that you resume may still show its original offer; review its total before paying.

What you can use immediately

After payment is verified and linked to your matching verified account email, Founding Access includes up to 500 sponsorship assessments and 50 Sponsorship Pitch Kits per UTC day, subject to fair use and service capacity. The additional sponsor lookup and CV wording checkers retain their existing founding benefits without the free daily allowances. This benefit is also available to existing eligible founding purchasers. Sign in to Purchases and access with your checkout email to link or check your purchase.

Service-capacity, short-term rate and fair-use protections still apply. Access is for your own job search, not bulk extraction, resale, shared-account use or automated abuse. A temporary service failure or capacity limit does not mean a second payment is needed. Contact support if access cannot be established.

The checker benefit lasts while your paid purchase remains eligible, until the end of your activated full-workspace access period. A full refund or payment dispute removes paid checker access; your account can continue using the free allowance where available. Using these checkers does not start your three-month full-workspace period.

Full workspace activation

The full workspace is a pre-order for a product in private development. There is no confirmed launch date. Payment does not grant immediate access to that workspace. We will contact your checkout email about activation. Your three-month period starts when we activate your full workspace account and notify you, and ends three calendar months later.

On activation, the offer covers job-search tools, resume and cover-letter preparation, document exports and application tracking. Features still labelled as private testing or future plans are described on the product status page. Automatic employer-form submission and AI generation are not guaranteed components of this offer. Candidates review and submit their applications; Milo does not provide blind mass auto-apply.

Cancellation and refunds

You can cancel before full-workspace activation for a full refund, even if you have used the public tools. If we cannot provide the purchased service, we will offer a refund. After full-workspace activation, no discretionary change-of-mind refunds are offered. Your statutory rights remain unaffected. See our full cancellation and refund policy.

Payment and confirmation

Stripe processes the payment and keeps the transaction record. Failed, cancelled or pending payments do not establish a completed paid reservation. Keep your payment confirmation. Contact support if you are unsure whether payment succeeded before trying again. Your purchase and its activation are verified separately.

Entering your details does not create a paid reservation or authorise a charge. You review the price and terms before payment. Founding Access does not renew automatically. A separately chosen monthly subscription renews under the monthly terms above. Do not pay again to resolve a missing entitlement.

Using Milo

You must be at least 18 to purchase. Provide accurate details, keep account credentials secure and only upload content you have the right to use. You retain ownership of your documents and permit us to process them to provide the service. Do not use Milo for fraud, unlawful activity or interference with other users. We may restrict misuse and explain the reason where lawful.

Third-party listings and public register entries can change. Confirm the employing entity, vacancy and applicable rules yourself. Milo shows public register data and salary rules; it does not give immigration advice. Keep copies of important files. Features may develop over time, but we will not substitute a materially different purchased service without your agreement.

Your data and account

You can export account data and request deletion through Account and data. Some payment and security records may need to be retained for lawful purposes. See our privacy policy. Account deletion does not automatically create a refund request; contact support about any outstanding purchase before closing your account.

Rights and complaints

Nothing in these terms limits rights or liabilities that cannot lawfully be limited. Contact support@milojobs.com for complaints. English law applies, without removing mandatory protections or court rights available to consumers where they live. Changes to future offers do not retrospectively change your existing purchase.